Privacy Policy

The Information We Collect
Tri-State Overhead Crane a division of Tri-State Equipment Company Inc., ("Tri-State Overhead Crane") collects various types of information from all of its customers including visitors to tsoverheadcrane.com (the "Site"). Tri-State Overhead Crane web server collects general data pertaining to each Site visitor, including the IP address, the domain name, the web page, the length of time spent and the pages accessed while visiting this Site. This information is collected to, among other things, aggregate information from online and offline sources, facilitate system administration, improve the content of this Site, customize and improve the user experience for Site visitors and customers, and improve customer service generally. Tri-State Overhead Crane also collects personally identifiable and transactional information provided by companies and Site visitors that purchase products from the Site. This information includes shipping information, credit cardholder name and card number/expiration date. Tri-State Overhead Crane may also retain the content of the communications that are sent to Tri-State Overhead Crane customer service representatives. This information helps Tri-State Overhead Crane to respond to inquiries regarding this Site.

Use of the Information Collected
Tri-State Overhead Crane uses the information that is collected from Site visitors and customers to, among other things, better serve customers, improve the content of this Site, and customize the shopping experience for Site visitors and customers. Tri-State Overhead Crane may also use the information collected to notify Site visitors of changes to this Site, to notify Site visitors of new products, and for any other legitimate and lawful business purpose of Tri-State Overhead Crane. Tri-State Overhead Crane may choose to share information with third parties, such as suppliers, financial institutions, and third party service providers, and with any successor to Tri-State Overhead Crane interest. Tri-State Overhead Crane may disclose information about any Site visitor in response to subpoenas, investigative requests (with or without subpoena) and other legal process, to exercise Tri-State Overhead Crane legal rights and defend against legal claims.

Website Security
Tri-State Overhead Crane Site security is a priority. Tri-State Overhead Crane continually reviews and updates the security methods implemented to protect information transmitted via this Site, including measures to secure and protect all personally identifiable information from loss, misuse, and alteration.

Ergonomicpartners.com uses industry-standard encryption technology to provide for the security of vital information. Our Web site is certified by Godaddy.com, which verifies that our Web site is authentic and that all transactions are secured by Secure Socket Layer (SSL) encryption.

Tri-State Overhead Crane, however, cannot guarantee that any electronic commerce is totally secure.

Account Security
Tri-State Overhead Crane is dedicated to ensuring that your account remains secure. Learn more about the various ways to protect your Tri-State Overhead Crane.com account:

Keep Your User ID and Password Secure
To enhance your online safety, keep your personal information private:
- Never reveal your password to anyone
- Change your password periodically

Protect Your Account from Online Fraud
Often called "spoofing" or "phishing", the most current methods of online fraud are fake emails, Web sites and pop-up windows, or any combination of these.

Spoof emails are phony emails, which appear to have originated from a legitimate company. These phony emails ask you to go to a spoof Web site and provide your personal account information. To bait you, often these deceptive emails may allude to an urgent matter concerning your account.

In many cases these is no easy way to determine that you are on a phony Web site because the URL may contain the name of the company it is spoofing. However, if you type, or cut and paste the URL into a new Web browser window and it does not take you to a legitimate Web site, or you get an error message, it was probably just a cover for a fake Web site.

Security Tips

Delete suspicious emails without opening them. If you do open a suspicious email, never click on a link or open an attachment contained in the suspicious email.
Do not provide your sensitive information by email or phone unless you initiated the contact.
When entering private information, confirm your security by looking for a closed lock at the bottom of the Web page. Click on the lock icon to verify that the security certificate has been issued to tsoverheadcrane.com.

To report a suspicious email that uses Tri-State Overhead Crane name, immediately forward it to Sales@TSOverheadCrane.com or call Tri-State Overhead Crane at (314) 869-7200 Monday-Friday, 8 a.m. to 5 p.m., (CT).

Cookies and Other Technology Information
A cookie is a small file stored on your computer by a web site to give you a unique ID (each, a "Cookie"). Tri-State Overhead Crane uses Cookies to track new visitors to this Site and recognize past customers so that Tri-State Overhead Crane may present more personalized content. Cookies are used to assist Tri-State Overhead Crane in customizing Site information. Cookies used by this Site do not contain any personally identifiable information. Tri-State Overhead Crane cannot identify a customer unless that information is provided voluntarily. IMPORTANT NOTE: If you configure your computer to block or erase cookies you will not be able to use this Site.

Unsubscribing from E-Mail Marketing
Each Site visitor can unsubscribe from receiving e-mails containing promotional offers from Tri-State Overhead Crane simply by sending an email with subject "REMOVE ME" to Sales@TSOverheadCrane.com.

Links
This Site may be linked to other sites that are not owned, maintained or operated by Tri-State Overhead Crane and not subject to the same Privacy and other Policies. Tri-State Overhead Crane is not responsible of the content of those sites or the use of any information collected from you by those sites. The inclusion of any link to such sites does not imply any recommendation or sponsorship of such sites and Tri-State Overhead Crane disclaims any liability for links: (i) from another website to this Site, and (ii) to another website from this Site.

Policy Updates
Tri-State Overhead Crane may update this policy from time to time. Please check the Site periodically for updates. Policy updates shall be effective the date the change is posted on the Site. Notice of any material changes in the manner in which Tri-State Overhead Crane handles personally identifiable information under this policy will be provided on the Site.